You have 3 months to register your product from the original purchase date shown on the receipt or proof of installation.

To log a warranty claim, please contact the installer of your garage door or gate opener for assessment. Alternatively, you can fill out our online form by clicking here

Our warranty periods vary depending on the opener purchased. These range from 8 to 10 years

You can visit our website to locate your nearest authorised EONIC reseller. Our resellers are trained to provide genuine products and expert advice. EONICS can connect you with your local EONIC dealer.

EONIC openers are sold exclusively through EONIC-approved Dealers and Installers. They are not available online or for DIY purchase. If you’d like to purchase a EONIC opener, please visit https://eonic.com.au/enquire/ and we’ll connect you with the right dealer.

EONIC openers are supplied and installed exclusively through our authorised dealer network and are not offered for DIY installation.

A battery backup option is available for all EONIC openers, ensuring continued operation during unexpected power outages or scheduled interruptions.

EONIC offers a variety of opener models designed for different door types and usage levels. Whether you need a solution for a residential property or a light commercial application, our team can help determine the most suitable opener for your requirements.

EONIC remotes can be purchased through our network of authorised EONIC resellers or directly from the EONIC online store.

Yes, all EONIC remotes are universally compatible with all EONIC openers.

EONIC remotes are security coded to work only with EONIC openers, so your old remote will not be compatible.

Please call the EONIC Support Team, and they will assist you over the phone. For most remotes, programming typically involves pairing the remote to the opener or device using the correct procedure for that specific model.

Please call the EONIC Support Team, and they will assist you over the phone. For most remotes, programming typically involves pairing the remote to the opener or device using the correct procedure for that specific model.

Yes, all EONIC remotes have 4 buttons, and each button can be programmed to operate different EONIC openers.

You can delete lost or stolen remotes by erasing all programmed codes from your opener. However, please note that this will remove all remotes. You will need to reprogram any existing remotes back.

To delete all remotes from the opener, please contact the EONIC Support team by phone for guided assistance.

A PE Beam is a photoelectric safety sensor that prevents your garage door or gate from closing when the beam is blocked or broken. This essential safety feature helps protect people, pets, vehicles, and property, and is required for full smart opener functionality through your smartphone and EONIC Lifestyle Hub.