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Support Form (#4)
Service Conditions
If the EONIC Certified reseller or installer determines that the reported issue is not covered under warranty, they reserve the right to apply service charges for attending the service request.
 
Service charges may be applied where there is:
  • Non-warranty related faults or failures.
  • Rectification of errors caused by installation contrary to manufacturer specifications or the installation manual.
  • Incorrect, incomplete and/or unsafe installations.
  • Coding and programming of openers, which is not covered under warranty.
    It is the customer's responsibility to read and follow the user manual.